Hotfix needed

Does anyone know how I can get the hotfix for 830466?
The kb article (http://support.microsoft.com/?kbid=830466)
says to contact microsoft customer service. When I ask for
free online support it asks for the product id. When I try
to check where the pid is, it's not listed. Our licenseing
folks have no idea what our pid is for sql server.You can find the product ID in the registry key
HKLM\Software\Microsoft\Microsoft SQL Server\80\Registration\ProductID
--
Jacco Schalkwijk
SQL Server MVP
"Mike" <anonymous@.discussions.microsoft.com> wrote in message
news:387301c46a86$d7ba28c0$3a01280a@.phx.gbl...
> Does anyone know how I can get the hotfix for 830466?
> The kb article (http://support.microsoft.com/?kbid=830466)
> says to contact microsoft customer service. When I ask for
> free online support it asks for the product id. When I try
> to check where the pid is, it's not listed. Our licenseing
> folks have no idea what our pid is for sql server.|||You can get a newer fix (878), which includes the fixes for 852, here:
http://support.microsoft.com/?kbid=838166
--
http://www.aspfaq.com/
(Reverse address to reply.)
"Mike" <anonymous@.discussions.microsoft.com> wrote in message
news:387301c46a86$d7ba28c0$3a01280a@.phx.gbl...
> Does anyone know how I can get the hotfix for 830466?
> The kb article (http://support.microsoft.com/?kbid=830466)
> says to contact microsoft customer service. When I ask for
> free online support it asks for the product id. When I try
> to check where the pid is, it's not listed. Our licenseing
> folks have no idea what our pid is for sql server.